Refund policy

How to Cancel Your Order

As a consumer in EU, you have the right to cancel your order before it has been shipped.

To cancel your order, please send an email to info@hermanshaircolor.com with the subject line "Order Cancellation" and include your order number.

In your message, please provide the following information:

• Your first and last name
• Order number and the product(s) you would like to cancel from your order (for partial cancellations)
• Phone number
• The email address used for the order

We will process your cancellation no later than the next business day.